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Billing and Subscription

Billing & Subscription

How do I stop my subscription service?

Please click here to stop and cancel your subscription service.

Note: Annual subscribers can only Stop/Start the service at the end of their billing cycle.

How do I start my subscription service?

Please click here to start your subscription. Please note it will take 24 – 48 hours to activate the Pet Monitor

I just paid for the subscription when will my Pet Monitor start working

Please note it will take 24 – 48 hours to activate the Pet Monitor once you have made the subscription payment.

I bought the device through a reseller, other than RV PetSafety website, e.g., Facebook, Amazon, eBay, etc.

For the Pet Monitor to work, you need to purchase a subscription plan. Please click here for subscription plans