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Frequently Asked Questions

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Pet Temperature Monitor

Frequently Asked Questions

How to charge the N5 Pet Monitoring Device?

The device comes with a USB cord and adapter for charging the device.

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How to download the RV PetSafety application?

Nimble RV PetSafety application is available for both Android and iOS operating systems.

Click here to know more about download information

How to log into the RV PetSafety Application?

On installing the application, you will be asked to log into the application. Please use your registered email address and mobile number as login credentials.

Click here to know more

How frequently does the device send temperature information?

The device will send temperature information for every one hour. And, in the case of a critical temperature variation, a text and email alert are sent within in seconds.

How long will the device battery last?

The device battery will last for 1 – 2 days* on a single charge.

*Depending on network conditions and alert configuration

Contact our support team at

Email: support@rvpetsafety.com
Toll-Free: 855-983-5566

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(We will respond within 24 hours. Emails sent over the weekends may experience slight delays)

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(Typical wait time 30 min. Monday to Friday 10 am – 6 pm EST)